Frequently Asked Questions

No, we do not offer package deals that include multiple pieces of equipment at a discounted price unless there is a specific promotion. However, every customer has the ability to mix and match their own decoration service with all the inventory that we offer in order to create a unique decoration package that best fits their budget.

Yes, we require a 25% down-payment to reserve the decoration service or rentals. The remaining balance is due no later than three days prior to service date.

The best way to start the process of booking your decoration services is by reaching out to us by filling out our contact form with as much detail as you can and one of our representatives will reach out to you as soon as possible. 

You can book your future event between 3 days and 1 year in advance. However, we recommend  that you book your event as soon as possible to ensure that your date and our decorators are available for your special day. 

Yes, we charge a travel or delivery fee depending on the location/distance. 

Yes, we have a minimum rental period depending on the goods that have been rented. If our decorators come out to decorate and set up, the pick up has to be no later than 3 days. If the goods were rented and picked up by the customer, all rentals have to be returned on the following Monday or date that your invoice and agreement specifies. 

No, we currently do not have a location with a show room where you can see our inventory. Most of our inventory can be viewed in our website.